Privacy Policy

Information We Collect

• Contact details you submit in our quote form: name, phone number, email, city, and delivery state.
• Details about the building and payment option you are interested in, and any message you provide.
• Your text-messaging preferences, including whether you opted in to request/account messages and/or marketing messages.
• Information you share when you call or email us directly.

How We Use Your Information

• To respond to your quote request and answer your questions.
• To confirm delivery availability for your address and coordinate delivery.
• To discuss payment options (Lease to Own, Rent, or Buy) and complete your request.
• To send you the text messages you have opted in to receive.

Text Messaging

With your consent, My Storage may send text messages about your inquiry, quote, delivery, payments, or account. We send promotional and marketing text messages only when you separately opt in to receive them. Messages may be sent using automated technology.

Message frequency varies. Message and data rates may apply. Consent to marketing texts is not a condition of purchasing, renting, or leasing.

Reply STOP to opt out or HELP for assistance. You may also contact us at 866-314-2454 or sales@mystoragetx.com to withdraw consent or request help.

Information Sharing

We do not sell or rent your personal information. We do not share mobile phone numbers or SMS opt-in information with third parties or affiliates for their own marketing or promotional purposes.

We may share necessary information with service providers that help us operate our business, process payments, and deliver communications on our behalf. SMS consent records may be provided to our messaging service providers only as needed to operate the messaging service. We may also disclose information when required by law.

How We Protect Your Information

Online payments are processed through our secure third-party payment provider. Do not send credit-card or bank-account details by email or text.

Contact Us

Questions about this policy or your information? Call us at 866-314-2454 or email sales@mystoragetx.com.